Welcome to Liverpool Central Physio!
We understand that visiting a physiotherapist might be a new experience for you. To make your journey with us as smooth and reassuring as possible, we’ve put together some answers to common questions you, as a new patient, might have.
While every condition is unique, your physiotherapy sessions at Liverpool Central Physio consistently involve:
Thorough Assessment
We’ll accurately understand your specific issue and your unique goals.
Hands-On Therapy
Where beneficial, we’ll use manual techniques to reduce pain and improve movement.
Progressive Exercises
You’ll receive targeted, step-by-step exercises to build strength and restore function.
Expert Advice & Tailored Plan
You will benefit from clear guidance and a personalised plan to empower your recovery.
Frequently Asked Questions
Do I need a referral from my GP?
No, you do not need a referral from your GP to book an appointment at Liverpool Central Physio. As a private physiotherapy clinic in Liverpool, you can contact us directly to schedule your initial assessment. We understand that early intervention is key to a faster recovery, and we aim to make accessing expert care as straightforward as possible.
How do I pay for the appointment?
For your convenience, we accept cash and card payments.
How do I book an appointment?
Booking your physiotherapy appointment at Liverpool Central Physio is easy and convenient. You have several options:
What conditions do you treat?
Liverpool Central Physio specialises in diagnosing and treating a wide range of musculoskeletal conditions, supporting individuals of all ages and activity levels. While there is a particular passion and expertise in sporting injuries and shoulder rehabilitation, we regularly help patients with most common musculoskeletal issues.
What should I wear?
For your session, please wear comfortable clothing that allows for easy movement of the area we’ll be treating. Think activewear like shorts, leggings, or a loose t-shirt, depending on your concern.
How long are the sessions?
While every person and condition is unique, your initial assessment session is typically 60 minutes. This allows us to conduct a thorough and detailed evaluation, ensuring we fully understand your condition and can develop the most effective treatment plan for you.
Will you “crack” or “pop” my joints?
No, Liverpool Central Physio does not use spinal cracking, neck popping, or ‘re-adjustment’ maneuvers. While other professionals may, our approach focuses on restoring your body’s natural movement and strength with diverse, evidence-based methods. We prioritise your comfort and empower your recovery through precisely tailored treatment.
Will it hurt?
No, your physiotherapy session won’t be designed to cause pain.Our approach prioritises your comfort using gentle, effective techniques. While you might feel some therapeutic tenderness, our goal is always a positive and pain-managed journey to recovery.
Can I use my health insurance?
While we do not directly bill health insurance companies, we are happy to provide you with a detailed receipt and invoice for all your physiotherapy sessions. This will contain all the necessary information, for you to claim reimbursement directly from your private health insurance provider.
What’s your cancellation policy?
We understand that unexpected events can sometimes disrupt your plans. If you need to change your appointment, we respectfully request at least 24 hours’ notice. This allows us to offer the slot to another patient in need.
How to Cancel or Reschedule:
Online: Use the link in your booking confirmation email to manage your appointment via your account. (No fees apply with 24+ hours’ notice).
By Phone: Call our booking team directly at +44 7916 553095. This is required for cancellations or reschedules with less than 24 hours’ notice.
Late Cancellation & No-Show Fees:
Less than 24 hours’ notice: A 50% cancellation fee will be charged to the card on file.
Failure to attend (no-show): You will be charged 100% of the appointment cost.
Is there parking nearby?
Yes, there are several convenient and affordable parking options very close to our Liverpool Central Physio clinic.